Northwest Remedy User Group Meeting

Thanks to host Denali for sponsoring this meeting. This was the Agenda.

Minute

v This meeting was held at the Denali office in Bellevue.

v Presentation (Denali) - Rick Cook - RUG 2003 Highlights

Remedy Meeting Notes:

0) Can I get a copy of the presentation that Rick gave?

1) How are crystal reports licensed?

Read license is free, crystal enterprise.

2) Who is using ARS 5.1.1

Washington Mutual is using everything with clustered

3) What other products would like to see
(seen at RUG or not, like to see more information)

- Aeroprise, wireless, WAP and Blackberry,

- Cohesiant, software monitors and usage license usage

- www.ElegantSP.com, esp license monitor

- Telalert, paging software.

- BMC integrations with Remedy

- Marimba, software delivery to desktop

4) How else can Denali Help you?

- Having more companies share their successes, like the old sponsor and show your system.

- Take the NW RUG to a Mariner's game to see the new Denali Logo in Right Field.

- Get everyone a RUG 2003 bag, it's cool.

v Hot Topics

Ø Meeting Schedule:

§ Next meeting: May 20th, 6:00 – 8:00.

§ Subjects – TBD

For comments or questions on this Northwest Remedy User Group website
please email Geoff Endresen at nwrug@geoffe.com