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AR System 6.0 Features
Okay, Joel Sender put a pretty comprehensive post out to the list on Dec. 16th.
There are probably more items than this, but here's what he had to say after
attending one of the 6.0 Delta classes
- Expect the 'First Customer Shipment' (FCS) in
January. No official date was announced.
- SNMP integration is built-in
- Unicode is supported - just select it during
install
- We loaded two ARS servers on one PC with one
Oracle instance (different ORA tables)
- Mid-Tier installed & worked on the first
try. Really
- Licensing is different. You send Remedy
support your 'Remedy.lic' file and they'll send you the same licenses in the
new format.
- The license tool is now included in the Admin
tool, no longer a separate program.
- There's a new license type: "Read
Restricted". It's the same as the old "Read" except that you
can't change ANY DATA, regardless of the "Submitter Locked"
setting.
- You can only log on a Userid from ONE IP
address. Except Admins running the Admin tool or "Read Restricted"
users.
- You can only change a Fixed License entry in
User 3 times in a WEEK. The 4th change locks the userid for 3 DAYS.
- AR Server groups allow different functions to
reside on different servers (sharing a DB instance). Server groups CAN have
separate machines for Assignment, DSO, Email, Escalations, Flashboards and
FTS.
- Server groups can be configured for
'fail-over'. If a server fails, it's dedicated function can be automatically
picked-up by another server.
- Licenses are shared across the server group.
- AR workflow can be 'bundled' in 'Deployable
Applications' This is different from Mid-Tier deployment. A form can only
reside in one D.Application.
- D.Applications can be exported WITH DATA. You
specify the import tool options when you add the data to the D.Application.
- Data Archiving has been automated. Open a form
in the Admin tool and specify how you want it archived (move or copy, based
upon a qualification). The Archive form is automatically generated, with
additional fields for the 'Original Entry ID'
- You can export a D.Application and LOCK it in
'Read-Only' or "Hidden" mode.
- There are lots of performance logging options
for AR System forms.
- Security groups can be CALCULATED form
existing groups. For example, a calculated group could include "Support
Managers", "Development Managers" but NOT 'Education
Managers". The group numbers are NEGATIVE
- Dynamic groups are numbered from 60000 to
60999 and extend 'row level' access 'a thousand times'
- D.Applications don't have security groups,
they have "ROLES", which are mapped to local Groups. an
application Role can be mapped on each local server to which it is deployed.
- Any form can be designated as a 'Home Page'.
Click the Home Page button and it opens that form. When you logon to AR
User, the Home Page opens. Home Pages can have a new field type:
"Application List". It will list the Application 'Entry
Points" to which the user has access.
- Entry points can be defined for applications,
with security access control.
- Fields in forms can be 'automatically' laid
out. You turn this on & off as needed.
- View fields are 'filled' in the admin tool to
confirm they are correct. Once filled, they are not active.
- Char fields can be 'masked' with asterisks
when typed in. The data remains in clear text for workflow.
- Char fields can be non-editable' so only menu
choices can be entered. You can not type in the field. Automates the $MENU$
function.
- There's a GUID field that always generates a
unique ID across servers.
- The new Windows Global Field remains the same
when changing entries.
- Active links can execute on "Events"
to synchronize multiple open windows. You can define 'events'
- Server-side tables allow filters to perform
table operations. Reduces network overhead.
- In filters and active links, the IF & ELSE
actions can point to different Servers and Forms, based on workflow. If you
have one form for customers and another for employees, you can set the FORM
name in a field and the FORM specification would have the field name.
- There are new keywords for multiple open
windows, i.e. $CURRENTWINID$
- Remedy will work with developers to license
their Deployable Applications.
- Flashboards is included. you can have 6 FB's
with the ARS license. More that that requires an FB license
- Mid-tier 6.0 supports BEA Weblogic 8.1 and
Apache 1.3.28 and 2.0.43 & Mozilla (Sun 1.2.1, HP. Widows & IBM 1.4)
- Mid-tier no longer requires a license, it's
included with AR System.
- Mid-tier tracks the last time an app was
deployed, so it won't re-deploy when not needed.
- Mid-tier an automatically 'deploy' an app when
a user requests it.
- Custom Style Sheets (CSS) is supported.
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